Frequently Asked Questions
Everything you need to know about Italy's finest grooming products.
Are Proraso products tested on animals?
No. Proraso has a strict policy against animal testing. We do not test our finished products or ingredients on animals, nor do we commission third parties to do so.
Do your shaving creams contain parabens or silicons?
Our formulas are free from parabens, silicons, mineral oils, and artificial colors. We focus on natural ingredients like eucalyptus oil, menthol, and oatmeal to ensure skin health.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for opened grooming products?
Due to hygiene and safety reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Which Proraso line is best for sensitive skin?
The White Line (Green Tea and Oatmeal) is specifically formulated for sensitive skin that irritates easily, providing a soothing effect and preventing redness.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change your order, please contact our support team within 1 hour of placement.